Complaint Management
IQCS is committed to transparency and continuous improvement. We take all feedback regarding our services or certified clients seriously.
Filing
Complaints can be submitted via email or our website contact form.
Validation
We verify the complaint to determine its relevance to our certification activities.
Resolution
Valid complaints undergo root-cause analysis and corrective action. We keep the complainant informed of the progress and provide a final response upon closure.
Our team is here to listen and ensure a fair resolution for all parties involved.